A. The open learning centre identifies one or more groups of users for whom it is intended.

B. The use made of an open learning centre is monitored on an ongoing basis to see if this identified group of users changes over time.

C. The resources provided are sufficient to meet the needs of its identified users.

Such resources should normally include:

1. clear and comprehensive catalogues of what is available;
2. relevant courseware, books and other printed materials;
3. where possible, tapes, videos, computer work-stations, CD ROMs and on-line access;
4. learning support;
5. indications of appropriate links to other learning opportunities.

D. The resources are regularly reviewed to ensure that they continue to meet the needs of users.

E. The access and facilities provided at the centre are suitable for its users.

The centre should, as far as possible:

1. provide suitable facilities for individual study;
2. be conveniently located for easy access by users, and by staff;
3. be conducive to individual study;
4. be open to users at clearly specified and appropriate times (which take into account any special needs of its users);
5. have a person (a “Centre Manager”) who has overall responsibility for running the centre.

F. Learners are supported by suitably qualified staff at all times it is open.

G. Any booking conditions relating to personnel or equipment are clearly set out and made known to all users.